Privacy Policy

Lightchase Ltd ("Lightchase", "we", "us", "our") is the data controller responsible for personal information collected through this website. Lightchase Ltd is registered in England & Wales (Company No. 16332519), with its registered office at 69 High Street, Southgate, London, United Kingdom, N14 6LD.

For any privacy-related enquiries, please contact us at privacy@lightchase.co.uk.

We may collect and process the following personal information:

• Contact details you submit through enquiry, contact or partnership forms (such as your name, email address, company and message content).
• Technical information automatically collected when you visit the website, such as IP address, browser type, device information and pages visited.
• Cookie and analytics data, where you have consented (see our Cookie Policy).

We use personal information to:

• Respond to enquiries and partnership requests;
• Operate, maintain and improve our website;
• Communicate with you about Lightchase products and services where you have asked us to;
• Comply with legal and regulatory obligations.

Our lawful bases under UK GDPR are: your consent, our legitimate interests in operating and improving our business, and compliance with legal obligations.

We use a small number of cookies to make the site work and, with your consent, to understand how visitors interact with our pages. Full details are set out in our Cookie Policy. You can change or withdraw your consent at any time using the "Cookie preferences" link in the footer.

We do not sell personal information. We may share it with trusted service providers (such as hosting and analytics providers) who process it on our behalf under appropriate contractual safeguards, or where required by law.

Where personal information is transferred outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement / Addendum to the EU Standard Contractual Clauses.

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration, including encryption in transit and access controls on internal systems.

We retain personal information only for as long as necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes and enforce our agreements. Enquiry correspondence is typically retained for up to 24 months unless a longer period is required.

You have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your information ("right to erasure");
• Restrict or object to certain processing;
• Withdraw consent at any time, where processing is based on consent;
• Request data portability.

To exercise any of these rights, please contact privacy@lightchase.co.uk.

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns first.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.